Straight answers.
The questions business owners actually ask us, answered the way we'd answer them across a table.
We have an IT person. Why do we need Helm?
IT keeps things running; security keeps things from being stolen. They are different disciplines with different tooling. We work alongside your IT person or MSP constantly: they usually become our biggest advocate, because we take the 2 a.m. security worry off their plate.
Are we really a target? We only have 15 employees.
Small businesses are the primary target, not the exception. Criminals automate their targeting, and a 15-person firm with weaker defenses and a real bank account is better economics than a hardened enterprise. Most business email compromise losses come from companies under 100 employees.
What does the free scan actually check?
Your email domain's public security posture: whether DMARC prevents criminals from sending as your domain, SPF/DKIM health, lookalike domains registered to impersonate you, and whether employee credentials appear in known breach data. It is automated, external, and touches nothing inside your systems.
Do you do 24/7 monitoring yourselves?
Monitoring behind Helm products runs 24/7 through established security operations partners whose entire business is round-the-clock detection and response. We are transparent about this: it is how a small business gets enterprise-grade coverage without paying for an in-house night shift.
How is pricing structured?
Published on our pricing page, identical for every customer. Monthly subscriptions on auto-pay with no setup or cancellation fees; compliance projects are fixed-fee, scoped in writing before work begins. We do not do custom quotes.
Can you get us CMMC certified?
Formal CMMC certification is performed only by independent C3PAOs. We get you assessment-ready (gap assessment, remediation, documentation) and hand you to a certified assessment partner. Anyone who claims to sell certification directly is misrepresenting the process.
What happens if we get hit while working with you?
You call us and we handle response alongside our 24/7 partners: containment, recovery, and the insurer conversation. The documentation we maintain for you is exactly what makes a cyber-insurance claim succeed.
How fast can we start?
The free scan takes 24 hours. Helm Mail deploys in under two hours on Microsoft 365 or Google Workspace. Compliance projects start within two weeks of scoping.
Question not here?
Email us or use the contact form: a human replies within one business day.